Frequently Asked Questions

How Can We Help You?

You can place an order on the website by adding items to your cart and proceeding to checkout. 

We accept payments from major credit cards, including Visa, Mastercard, and American Express. 

If you need to make changes or to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate you. However, once an order is processed or shipped, changes or cancellations will no longer be possible. 

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination. 

Shipping costs are calculated based on your location and the weight of your order. 

 

Once your order is shipped, an email will be sent to you with the tracking information. 

 

If you receive an incorrect item or encounter any issue with your order, please let us know as soon as possible. We’re committed to resolving any problems and ensuring your satisfaction. 

 

You can reach our customer service team via email or phone. Our contact details are: 

info@pocketfriendly.com